Shipping Policy

What's the shipping policy?

At Overmode, we’re here to support you from browsing through to purchase. Please note, though, that all transactions take place on our partner sites rather than on Overmode itself.

Because our retail partners operate worldwide, shipping and handling fees can vary by country and seller. If you have any questions about a specific retailer’s shipping or delivery terms, we recommend contacting that retailer directly.

How do I track my order?

To check your order status, please get in touch with the retailer handling your shipment. Since purchases are completed on our partner sites rather than on Overmode, they’ll be able to provide the most up-to-date tracking details, shipment updates, and estimated delivery date.

How do I cancel my order?

If you need to cancel an order, please contact the retailer directly — since purchases are completed on our partner sites, Overmode cannot cancel orders on your behalf.

Keep in mind that once an order is in process, the retailer may not always be able to stop it. When you reach out, have your order number and product details on hand to expedite the request.

Who do I contact if my order doesn’t arrive?

If your order hasn’t arrived within the expected timeframe, please reach out directly to the retailer—you purchased through their site, and they manage shipping, tracking, exchanges, and refunds.

Response times can vary by retailer, so be sure to include your order number and any relevant details when you get in touch.