Return Policy

What's the return policy?

While Overmode guides you from browsing to buying, all transactions—and therefore returns—are managed on our partner sites. To initiate a return, please contact the retailer’s customer service team or visit their “Shipping & Returns” page for detailed instructions.

What is the process for returning an item?

All purchases are completed on our partner sites, so any returns must be sent directly to the retailer from whom you bought the item — not to Overmode.

Be sure to keep the original packaging, packing slip, and receipt. Return instructions are typically included inside the package or available on the retailer’s website.

What steps should I take to receive a refund?

Because all transactions occur on our partner websites, refunds are handled by the retailer once they’ve received your returned item(s). For any questions about your refund status or timing, please contact the retailer’s customer service team directly — having your order number and return details on hand will help speed up the process.

What should I do if I can’t reach a retailer’s customer support?

We partner only with retailers who value prompt support, but high inquiry volumes can sometimes cause delays. If you haven’t heard back by email, try calling the retailer’s customer service line for a faster response.

If you still don’t receive a reply, please let us know — we’re here to step in and help resolve the issue.